“To an Account Manager, dedicated means taking ownership of every aspect of the account. From building the load, to communicating with the customer and confirming delivery, they handle it the whole way. And because our Account Managers are the main contact for both the customer and the driver, they pride themselves on offering quick responses and resolutions.”

“Being an Account Manager, we get the opportunity to build relationships with our customers that we talk to daily, along with our group of drivers. In the same conversation, we can discuss what needs to be done that day and learn about their family or weekend plans.”