After-Hours Service Advisor

Job Description

Welcome!👋Thanks for stopping by. We’re excited that you’re considering Nussbaum as the next step in your career! To kick it off, here’s a little about who we are:

• We are employee-owned. All of our people receive an ownership stake in the company via our ESOP.
• We are Purpose Driven. Our goal is to make a positive impact through each interaction. Therefore, character and integrity are essential.
• We celebrate faith & family. We believe God owns this business and we’re just stewards for a season.
• Innovation is our thing. We’re bent on continuous improvement and crushing expectations. We aren’t afraid to try something new.
• We enjoy being at work. The transportation industry is hectic, but we do our best to have fun along the way.🙂

Does that match what you’re looking for?

Now, for those job details:

We’re looking for someone with strong customer service skills to manage the after-hours administrative work associated with equipment repairs in our local shop. The ideal candidate thrives in a fast-paced, positive work environment, possesses strong communication skills, and can understand driver needs. Core responsibilities include:

• Serve as liaison between the Shop Foreman, Operations, and drivers
• Communicate with drivers regarding equipment and scheduling
• Maintain communication with Operations about equipment status
• Monitoring and closing repair orders
• Monitor shop work schedule
• Monitor and assist in the administrative work required for equipment in the shop

Job Schedule

• Full-time: Monday-Friday; 4pm-12:30am
• Location: Corporate Offices – 19336 N. 1425 East Rd, Hudson, Illinois, 61748

Benefits & Perks

• Health, dental, & vision coverage for you + eligible dependents.
• Life & disability insurance.
• Flexible Spending Account (FSA) option for healthcare and childcare expenses.
• ESOP account – company-funded supplemental retirement account (on top of the 401k).
• 401(k) match.
• Paid holidays & escalating PTO.
• Cross-Department Networking – get to know fellow employee owners through network lunches, financial workshops, serving on a committee/event team, service projects, and GrowRED activities.
• GrowRED Professional Development – earn rewards points as you engage in classes, seminars, job shadows, online trainings, and activities with fellow employee owners!
• Company Wellness Program – includes step and weight loss incentives, gym reimbursements, and free add-on healthcare benefits. Earn rewards points for engaging in a healthy, active lifestyle!
• Rewards – GrowRED + Wellness points may be redeemed for gift cards, electronics, PTO days, and more!
• Food days! Once per month, enjoy a free gourmet lunch served by fellow employee owners.