Service Writer – Channahon, IL

Job Description

Hey there! 👋 Thanks for stopping by. We’re excited that you’re considering Nussbaum as the next step in your career! To kick it off, here’s a little about who we are:

• We are Employee-Owned. All of our people receive an ownership stake in the company via our ESOP.
• We are Purpose Driven. Our goal is to make a positive impact through each interaction. Therefore, character and integrity are essential.
• We celebrate faith & family. We believe God owns this business and we’re just stewards for a season.
• Innovation is our thing. We’re bent on continuous improvement and crushing expectations. We aren’t afraid to try something new.
• We enjoy being at work. The transportation industry is hectic, but we do our best to have fun along the way 😊.

Does that match what you’re looking for? 

Now, for those job details: 

Our maintenance shop in Channahon, Illinois is growing fast! We’re hiring a Service Writer to work on the administrative side of equipment repairs: scheduling, inventory, and communicating equipment status to relevant parties across Nussbaum. We’re looking for an individual who thrives in a fast-paced environment, excels in customer service, and can understand the needs of our drivers. Core responsibilities include:

• Manage the shop’s schedule for repairs and maintenance.
• Monitor repair orders and close completed orders.
• Communicate with dispatch, drivers, and other relevant stakeholders about equipment status, scheduling, etc.
• File parts warranty with Nussbaum vendors.
• Inventory parts, re-order stock, and receive new inventory.
• Serve as liaison between the shop, operations department, and drivers.

Job Schedule

• Full-time position
• Monday-Friday; 7am-4:30pm
• Location: Channahon Shop – 24125 West Riverside Drive, Channahon Illinois, 60410

Benefits

• Pay Range – $45,000 – $70,000. Call for more pay details
• Full insurance benefits – health, dental, vision, short-term life, and disability
• 401(k) company-match
• Escalating PTO and Paid Holidays
• Employee Stock Ownership Plan (ESOP) – a company-funded supplemental retirement benefit in addition to the 401(k)
• Flexible Spend Account options for healthcare and child daycare
• Professional development opportunities
• Healthy & Wellness Program – earn rewards by engaging in a healthy lifestyle!