- Job Type: Full-Time
- Listing Status: Filled
- Date Posted: 2021-04-21 02:22
Job Description
Primary Job Role
- Field phone calls, voicemails, and emails
- Assist in parking issues and routing
- Monitor ETA’s
- Handle load assignment issues
- Help research customer hours
- Facilitate load planning and completion
- Change/Update loads in dispatch
- Build empty moves
- Help locate empty trailers
- Help with any routing issues including directions, weather, fuel stops, and load splits
- Reschedule/Schedule appointments
- Inform day shift personnel/customers on load progress
- Complete customer reports and contact customer if the load is late
- Monitor critical/hot loads
- Update customer tracking sight
Secondary duties
- Coordinate concierge service for drivers
- Report/Resolve safety and compliance issues
- Maintain good driver, customer, and public relations
- Coordinate after-hours equipment repairs
- More as requested
Job Requirements
This job requires
- Strong communication skills
- Strong computer knowledge
- Ability to work with others
Preferred knowledge
- Transportation knowledge
- Ability to understand DOT regulations and FMCSA laws
- Ability to work in a fast-paced environment
Schedule
- Wednesday – Friday: 12 p.m. – 9 p.m. (1-hour lunch)
- Saturday: 7 a.m. – 12 p.m.
- Sunday: 12 p.m. – 5 p.m.
- 34-hour workweek
Apply Now
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