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After-Hours Operations Coordinator

  • Job Type: Full-Time
  • Listing Status: Filled
  • Date Posted: 2024-02-05 01:00

Job Description

Welcome! 👋 Thanks for stopping by. We’re excited that you’re considering Nussbaum as the next step in your career! To kick it off, here’s a little about who we are:

  • We are Employee Owned. All of our people receive an ownership stake in the company via our ESOP.
  • We are Purpose Driven. Our goal is to make a positive impact through each interaction. Therefore, character and integrity are essential.
  • We openly celebrate faith & family. We believe God owns this business and we’re just stewards for a season.
  • Innovation is our thing. We’re bent on continuous improvement and crushing expectations. We aren’t afraid to try something new.
  • We enjoy being at work. The transportation industry is hectic, but we do our best to have fun along the way 😊.

Does that match what you’re looking for? 

Now, for those job details:

As an After-Hours Operations Coordinator, you’ll serve as the drivers’ primary contact during night and weekend shifts, providing information, coaching, and accountability. Your primary objective is to help drivers work through a variety of questions and problems that arise after-hours, thus ensuring job satisfaction and retention. Responsibilities include:

  • Prompt and excellent phone coverage: answering questions on load schedules, load information, directions, help with fuel stops, parking locations, etc.
  • Cross-department communication: working with operations, the shop, HR/Safety, etc.
  • Coach drivers on safety, efficiency, etc.
  • Hold drivers accountable for on-time arrivals and Hours-of-Service regulations (HOS)
  • Report driver challenges and frustrations to the proper manager for review
  • Administrative reporting (GPS coordinates, equipment gaps, TotalMail, etc..)
  • Accident reporting as well as post accident logistics and testing.
  • Track and trace of our high service level dedicated freight.


  • Full time:
    • Sunday 1pm – 11pm
    • Monday and Tuesday 3pm – 11pm
    • Saturday 8am – 8pm
  • Approximately 8-12 times a year the Sat/Sun schedule will shift to 1800-0600 but still no more than 44 hours worked per calendar week
  • Location: This position has the flexibility to be fully remote (minus the initial training period and an occasion visit to our main office for further training)

Benefits & Perks

  • Health, dental, & vision coverage for you + eligible dependents.
  • Life & disability insurance.
  • Flexible Spending Account (FSA) option for healthcare and childcare expenses.
  • ESOP account – company-funded supplemental retirement account (on top of the 401k).
  • 401(k) match.
  • Paid holidays & escalating PTO.
  • Cross-Department Networking – get to know fellow employee owners through network lunches, financial workshops, serving on a committee/event team, service projects, and GrowRED activities.
  • GrowRED Professional Development – earn rewards points as you engage in classes, seminars, job shadows, online trainings, and activities with fellow employee owners!
  • Company Wellness Program – includes step and weight loss incentives, gym reimbursements, and free add-on healthcare benefits. Earn rewards points for engaging in a healthy, active lifestyle!
  • Rewards – GrowRED + Wellness points may be redeemed for gift cards, electronics, PTO days, and more!

Job Requirements

Job Requirements

Here’s the type of person we’re looking for:

  • Character – honest, respectful, and consistent.
  • Strong communication skills – written and verbal.
  • Team player – mature, seeks win-win scenarios, gives/receives feedback with grace and honesty.
  • Learner – always seeking to grow, both personally and professionally.
  • Self-motivated – identifies new opportunities and takes initiative to solve problems.

Experience & Qualifications

  • Computer savviness – Outlook, Typing, Word, etc…
  • A desire to be accommodating and empathetic when working with others.
  • A basic knowledge of trucks and trailers and their basic mechanical functions.
  • An understanding of DOT regulations is a plus.
  • Previous driving and or dispatch experience is a plus.


Apply Now

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