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IT Services Analyst (On-Site)

  • Job Type: Full-Time
  • Listing Status: Active
  • Date Posted: 2024-01-05 05:08

Job Description

Welcome! 👋 Thanks for stopping by. We’re excited that you’re considering Nussbaum as the next step in your career! To kick it off, here’s a little about who we are:  

  • We are Employee Owned. All of our people receive an ownership stake in the company via our ESOP.  
  • We are Purpose Driven. Our goal is to make a positive impact through each interaction. Therefore, character and integrity are essential.  
  • We celebrate faith & family. We believe God owns this business and we’re just stewards for a season.  
  • Innovation is our thing. We’re bent on continuous improvement and crushing expectations. We aren’t afraid to try something new.  
  • We enjoy being at work. The transportation industry is hectic, but we do our best to have fun along the way 😊. 

Does that match what you’re looking for?  

Now, for those job details: 

The IT Service Analyst fuels our success by helping our employee-owners unlock the power of technology.  Our ideal candidate is driven to go the extra mile and enjoys helping others to learn new and existing IT hardware & software. Core responsibilities include: 

  • Respond to and triage IT support requests by phone, email, and in person. 
  • Provide technical assistance for computer systems, hardware, software, and phone systems.  
  • Train users and provide documentation on the use of hardware and software solutions. 
  • Install and configure new hardware and maintain inventory. 
  • Lead initiatives to continuously improve IT services, identify areas of improvement, and implement best practices. 

Schedule 

  • Full time: Monday-Friday  
  • Location: Corporate Offices – 19336 N 1425 East Rd., Hudson IL.  

Benefits & Perks ✨

  • Health, dental, & vision coverage for you + eligible dependents. 
  • Life & disability insurance. 
  • Flexible Spending Account (FSA) option for healthcare and childcare expenses.  
  • ESOP account – company-funded supplemental retirement account (on top of the 401k). 
  • 401(k) match. 
  • Paid holidays & escalating PTO. 
  • Cross-Department Networking – get to know fellow employee owners through network lunches, financial workshops, serving on a committee/event team, service projects, and GrowRED activities.  
  • GrowRED Professional Development – earn rewards points as you engage in classes, seminars, job shadows, online training, and activities with fellow employee owners!  
  • Company Wellness Program – includes step and weight loss incentives, gym reimbursements, and free add-on healthcare benefits. Earn rewards points for engaging in a healthy, active lifestyle!  
  • Rewards – GrowRED + Wellness points may be redeemed for gift cards, electronics, PTO days, and more!  
  • Food days! Once per month, enjoy a free gourmet lunch served by fellow employee-owners. 

Job Requirements

Here’s the type of person we’re looking for: 

  • Character – honest, respectful, and consistent. 
  • Strong communication skills – written and verbal.  
  • Team player – mature, seeks win-win scenarios, gives/receives feedback with grace and honesty. 
  • Learner – always seeking to grow, both personally and professionally. 
  • Self-motivated – identifies new opportunities and takes initiative to solve problems. 

Experience & Qualifications 💼

  • Technical ability in computer systems, hardware, and software. 
  • 1+ years of experience with computers and/or IT services. 

Apply Now

Submit the form below to let us know you are interested in this position and send us your resume.

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