- Job Type: Full-Time
- Listing Status: Filled
- Date Posted: 2024-01-05 05:08
Job Description
Welcome! 👋 Thanks for stopping by. We’re excited that you’re considering Nussbaum as the next step in your career! To kick it off, here’s a little about who we are: Â
- We are Employee Owned. All of our people receive an ownership stake in the company via our ESOP. Â
- We are Purpose Driven. Our goal is to make a positive impact through each interaction. Therefore, character and integrity are essential. Â
- We celebrate faith & family. We believe God owns this business and we’re just stewards for a season. Â
- Innovation is our thing. We’re bent on continuous improvement and crushing expectations. We aren’t afraid to try something new. Â
- We enjoy being at work. The transportation industry is hectic, but we do our best to have fun along the way 😊.Â
Does that match what you’re looking for? Â
Now, for those job details:Â
The IT Service Analyst fuels our success by helping our employee-owners unlock the power of technology. Our ideal candidate is driven to go the extra mile and enjoys helping others to learn new and existing IT hardware & software. Core responsibilities include:Â
- Respond to and triage IT support requests by phone, email, and in person.Â
- Provide technical assistance for computer systems, hardware, software, and phone systems. Â
- Train users and provide documentation on the use of hardware and software solutions.Â
- Install and configure new hardware and maintain inventory.Â
- Lead initiatives to continuously improve IT services, identify areas of improvement, and implement best practices.Â
ScheduleÂ
- Full time: Monday-Friday Â
- Location: Corporate Offices – 19336 N 1425 East Rd., Hudson IL. Â
Benefits & Perks ✨
- Health, dental, & vision coverage for you + eligible dependents.Â
- Life & disability insurance.Â
- Flexible Spending Account (FSA) option for healthcare and childcare expenses. Â
- ESOP account – company-funded supplemental retirement account (on top of the 401k).Â
- 401(k) match.Â
- Paid holidays & escalating PTO.Â
- Cross-Department Networking – get to know fellow employee owners through network lunches, financial workshops, serving on a committee/event team, service projects, and GrowRED activities. Â
- GrowRED Professional Development – earn rewards points as you engage in classes, seminars, job shadows, online training, and activities with fellow employee owners! Â
- Company Wellness Program – includes step and weight loss incentives, gym reimbursements, and free add-on healthcare benefits. Earn rewards points for engaging in a healthy, active lifestyle! Â
- Rewards – GrowRED + Wellness points may be redeemed for gift cards, electronics, PTO days, and more! Â
- Food days! Once per month, enjoy a free gourmet lunch served by fellow employee-owners.Â
Job Requirements
Here’s the type of person we’re looking for:Â
- Character – honest, respectful, and consistent.Â
- Strong communication skills – written and verbal. Â
- Team player – mature, seeks win-win scenarios, gives/receives feedback with grace and honesty.Â
- Learner – always seeking to grow, both personally and professionally.Â
- Self-motivated – identifies new opportunities and takes initiative to solve problems.Â
Experience & Qualifications 💼
- Technical ability in computer systems, hardware, and software.Â
- 1+ years of experience with computers and/or IT services.Â
Apply Now
Submit the form below to let us know you are interested in this position and send us your resume.