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Service Writer – Channahon, IL

  • Job Type: Full-Time
  • Listing Status: Filled
  • Date Posted: 2023-09-01 01:26

Job Description

Hey there! 👋 Thanks for stopping by. We’re excited that you’re considering Nussbaum as the next step in your career! To kick it off, here’s a little about who we are:

  • We are Employee-Owned. All of our people receive an ownership stake in the company via our ESOP.
  • We are Purpose Driven. Our goal is to make a positive impact through each interaction. Therefore, character and integrity are essential.
  • We openly celebrate faith & family. We believe God owns this business and we’re just stewards for a season.
  • Innovation is our thing. We’re bent on continuous improvement and crushing expectations. We aren’t afraid to try something new.
  • We enjoy being at work. The transportation industry is hectic, but we do our best to have fun along the way 😊.

Does that match what you’re looking for? 

Now, for those job details: 

Our maintenance shop in Channahon, Illinois is growing fast! We’re hiring a Service Writer to work on the administrative side of equipment repairs: scheduling, inventory, and communicating equipment status to relevant parties across Nussbaum. We’re looking for an individual who thrives in a fast-paced environment, excels in customer service, and can understand the needs of our drivers. Core responsibilities include:

  • Manage the schedule for the shop’s maintenance/repair workload.
  • Communicate with operations, drivers, and other relevant stakeholders about equipment status, scheduling, etc.
  • Filing parts warranty with our various vendors.
  • Monitor parts inventory, re-order stock, and receive new inventory.
  • Serve as liaison between the Shop Foreman, Operations department, and drivers.

Job Schedule

  • Full-time position; Monday-Friday; 7am – 4:30pm.
  • Location: Channahon Shop – 24125 West Riverside Dr, Channahon, IL 60410.

Benefits & Perks ✨

  • Health, dental, & vision coverage for you + eligible dependents.
  • Life & disability insurance.
  • Flexible Spending Account (FSA) option for healthcare and childcare expenses.
  • ESOP account – company-funded supplemental retirement account (on top of the 401k).
  • 401(k) match.
  • Paid holidays & escalating PTO.
  • GrowRED Professional Development – Earn rewards points as you engage in classes, seminars, job shadows, online training, and activities with fellow employee owners!
  • Company Wellness Program – includes step and weight loss incentives, gym reimbursements, and free add-on healthcare benefits. Earn reward points for engaging in a healthy, active lifestyle!
  • Rewards – GrowRED + Wellness points may be redeemed for gift cards, electronics, PTO days, and more!

Job Requirements

Here’s the type of person we’re looking for:

  • Strong communication skills – written and verbal.
  • Team player – able to interact well with others, respectful, gives/receives feedback with grace and honesty.
  • Self-motivated – identifies new opportunities and takes initiative to solve problems.
  • Lifelong learner – always looking to grow, both personally and professionally.

Experience & Qualifications

  • Proficiency in Microsoft Word, Outlook, Excel.
  • 1 year of customer service-related experience.
  • 1 year of automotive-related experience.

Apply Now

Submit the form below to let us know you are interested in this position and send us your resume.

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