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Service Writer – Channahon, IL

  • Job Type: Full-Time
  • Listing Status: Filled
  • Date Posted: 2025-01-17 07:00

Job Description

Hey there! 👋 Thanks for stopping by. We’re excited that you’re considering Nussbaum as the next step in your career! To kick it off, here’s a little about who we are:

  • We are Employee-Owned. All of our people receive an ownership stake in the company via our ESOP.
  • We are Purpose Driven. Our goal is to make a positive impact through each interaction. Therefore, character and integrity are essential.
  • We celebrate faith & family. We believe God owns this business and we’re just stewards for a season.
  • Innovation is our thing. We’re bent on continuous improvement and crushing expectations. We aren’t afraid to try something new.
  • We enjoy being at work. The transportation industry is hectic, but we do our best to have fun along the way 😊.

Does that match what you’re looking for? 

Now, for those job details: 

Our maintenance shop in Channahon, Illinois is growing fast! We’re hiring a Service Writer to work on the administrative side of equipment repairs: scheduling, inventory, and communicating equipment status to relevant parties across Nussbaum. We’re looking for an individual who thrives in a fast-paced environment, excels in customer service, and can understand the needs of our drivers. Core responsibilities include:

  • Manage the shop’s schedule for repairs and maintenance.
  • Monitor repair orders and close completed orders.
  • Communicate with dispatch, drivers, and other relevant stakeholders about equipment status, scheduling, etc.
  • File parts warranty with Nussbaum vendors.
  • Inventory parts, re-order stock, and receive new inventory.
  • Serve as liaison between the shop, operations department, and drivers.

Job Schedule

  • Full-time position
  • Monday-Friday; 7am-4:30pm
  • Location: Channahon Shop – 24125 West Riverside Drive, Channahon Illinois, 60410

Benefits

  • Pay Range – $45,000 – $70,000. Call for more pay details
  • Full insurance benefits – health, dental, vision, short-term life, and disability
  • 401(k) company-match
  • Escalating PTO and Paid Holidays
  • Employee Stock Ownership Plan (ESOP) – a company-funded supplemental retirement benefit in addition to the 401(k)
  • Flexible Spend Account options for healthcare and child daycare
  • Professional development opportunities
  • Healthy & Wellness Program – earn rewards by engaging in a healthy lifestyle!

Job Requirements

Here’s the type of person we’re looking for:

Desired Soft Skills

  • Strong communication skills
  • Team player – able to interact well with others, respectful, gives/receives feedback with grace and honesty.
  • Self-motivated – identifies new opportunities and takes initiative to solve problems
  • Desire for continual learning – always looking to grow, both personally and professionally

Experience & Qualifications

  • Proficiency in Microsoft Word, Outlook, Excel
  • 1 year customer service-related experience
  • 1 year automotive-related experience

Apply Now

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